Refund Policy

Our commitment

Ray's Plumbing stands behind its work. If something isn't right, contact us and we'll make it right.

Service refunds

If a completed service didn't meet what was agreed, contact us within 7 days. We'll first offer to re-do or correct the work; where that isn't possible, we'll agree a fair partial or full refund.

Billing errors

If you believe you were charged in error, contact us within 30 days and we'll review and correct it promptly.

Materials and parts

Special-order materials and parts may be non-refundable once ordered — we'll flag these before purchase.